Two-Year International Warranty
At Montera, we design our watches to be worn, trusted, and relied upon. Every Montera timepiece is backed by a 2-year international warranty, giving you confidence in both craftsmanship and performance.
Warranty Coverage
Your Montera watch is warranted against manufacturing defects in materials and workmanship for a period of 24 months from the original date of purchase.
This warranty covers:
- Automatic movement functionality
- Dial, hands, and applied indices
- Case, crown, bezel, and caseback
- Bracelet, clasp, and factory-fitted components
- Water resistance within the stated rating
All covered repairs will be carried out free of charge during the warranty period.
What Is Not Covered
The Montera warranty does not cover:
- Normal wear and tear (scratches, dents, fading)
- Damage caused by misuse, accidents, or impacts
- Damage from water exposure beyond the rated depth
- Unauthorised repairs or modifications
- Loss, theft, or cosmetic damage
- Strap wear (leather, rubber, or fabric straps)
International Service
The Montera warranty is valid worldwide.
If your watch requires service, please contact our support team and we will guide you through the process.
Warranty Claims
If you believe your watch requires warranty service, please contact us on our contact page
Include:
- Your order number or proof of purchase
- A brief description of the issue
- Clear photos or video (if applicable)
Our team will respond within 2-3 business days.
Our Commitment
We stand behind every watch we make. The Montera warranty reflects our commitment to:
- Precision engineering
- Honest craftsmanship
- Long-term customer confidence
Your watch is built to last - and we’re here to support it.