Montera warranty

one Year International Warranty

At Montera, we design our watches to be worn, trusted, and relied upon. Every Montera timepiece is backed by a 1 year international warranty, giving you confidence in both craftsmanship and performance.

Warranty Coverage

Your Montera watch is warranted against manufacturing defects in materials and workmanship for a period of 12 months from the original date of purchase.

This warranty covers:

  • Automatic movement functionality
  • Dial, hands, and applied indices
  • Case, crown, bezel, and caseback
  • Bracelet, clasp, and factory-fitted components

All covered repairs will be carried out free of charge during the warranty period.

What Is Not Covered

The Montera warranty does not cover:

  • Normal wear and tear (scratches, dents, fading)
  • Damage caused by misuse, accidents, or impacts
  • Damage from water exposure beyond the rated depth
  • Unauthorised repairs or modifications
  • Loss, theft, or cosmetic damage
  • Strap wear (leather, rubber, or fabric straps)

International Service

The Montera warranty is valid worldwide.
If your watch requires service, please contact our support team and we will guide you through the process.

Warranty Claims

If you believe your watch requires warranty service, please contact us on our contact page

Include:

  • Your order number or proof of purchase
  • A brief description of the issue
  • Clear photos or video (if applicable)

Our team will respond within 2-3 business days.

Our Commitment

We stand behind every watch we make. The Montera warranty reflects our commitment to:

  • Precision engineering
  • Honest craftsmanship
  • Long-term customer confidence

Your watch is built to last - and we’re here to support it.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.